Policy and Procedure Writing for IT (PPW-IT)
Duration: 5 Days (40 Hours Total)
Delivery: Live Online via Zoom
Dates & Times: March 17-21, 2024 (M-F 8AM-5PM CT)
Cost: $2,500 per Participant
Course Overview
The Policy and Procedure Writing for IT (PPW-IT) course is an intensive 5-day training program to prepare participants to create effective, transparent, and compliant policies and procedures tailored explicitly for Information Technology (IT) operations and Internet Technology management. Using Bloom’s Taxonomy, participants will progress from foundational knowledge to advanced writing and implementation strategies, ensuring they can develop documentation aligned with IT industry standards, regulatory requirements, and organizational needs.
This course is ideal for IT professionals, technical writers, and managers tasked with creating or managing IT-related documentation such as cybersecurity policies, acceptable use policies, disaster recovery plans, etc.
LEARNING OBJECTIVES
By the end of this course, participants will be able to:
Reference essential IT regulatory compliance and industry best-practice standards including GDPR, HIPAA, NIST, ISO 27001
Explain the structure and purpose of IT-specific policies and procedures
Apply effective writing strategies to draft policies for cybersecurity, data management, and IT operations
Analyze IT systems and scenarios to identify potential risks and necessary controls.
Evaluate existing IT documentation for clarity, accuracy, and compliance
Create customized, comprehensive IT policies and procedures that align with organizational goals and industry best practices
COURSE OUTLINE
Day 1: IT Policy and Procedure Fundamentals
The importance of policies and procedures in IT governance
Overview of IT-specific regulatory requirements and standards
Components of effective IT policies and procedures
Activity: Review and critique examples of IT policies
Day 2: Writing IT-Specific Policies and Procedures
Writing for a technical and non-technical audience
Structuring IT policies: acceptable use, cybersecurity, data protection, etc
Formatting and consistency in IT documentation
Activity: Drafting an Acceptable Use Policy (AUP)
Day 3: Risk Analysis and Compliance in IT Documentation
Conducting risk assessments and integrating findings into policies.
Aligning IT policies with compliance frameworks (e.g., NIST Cybersecurity Framework, HIPAA).
Evaluating IT operational needs to inform procedural development.
Activity: Analyze an IT incident scenario and draft a related policy or procedure.
Day 4: Advanced IT Document Development
Writing disaster recovery and business continuity plans.
Developing IT-specific procedures for system updates, incident response, and vendor management.
Collaborating with IT teams and stakeholders to ensure accuracy.
Activity: Draft a disaster recovery plan outline based on a real-world IT scenario.
Day 5: Implementation and Continuous Improvement in IT Policy Writing
Strategies for policy deployment and training IT staff.
Monitoring and revising IT policies to address evolving technologies and risks.
Peer reviews and stakeholder feedback in the IT context.
Activity: Final project – Develop a complete cybersecurity policy or IT operational procedure, followed by group presentation and feedback.
KEY FEATURES
IT-Specific Focus: Tailored content addressing the unique challenges of IT policy and procedure development.
Interactive Learning: Hands-on activities, group discussions, and case studies for practical application.
Expert Guidance: Instruction from experienced IT professionals and technical writers.
Custom Templates and Resources: Participants gain access to templates for key IT policies, including:
Cybersecurity Policies
Data Privacy and Protection Policies
Acceptable Use Policies
Incident Response Procedures
Disaster Recovery Plans
WHO SHOULD ATTEND?
IT Managers and Leaders
Technical Writers
Cybersecurity Professionals
IT Governance and Compliance Personnel
Any professional involved in IT policy and documentation
CREDENTIALS EARNED
Participants who complete the course and final project will earn a Certificate of Completion and PPW-IT Badge, recognizing their IT policy and procedure writing proficiency.
ENROLLMENT DETAILS
Cost: $2,500 per participant
Platform: Delivered live via Zoom
Dates and Times: March 17-21, 2024 (M-F 8AM-5PM CT)
Includes: Comprehensive course materials, templates, and post-course support
For questions about course details or registration, please contact
Global Era Training
Doug Castro
(504) 231-1000 m